Strategic Plan
 2016 – 2020
    

My advice to other disabled people would be, concentrate on things your disability doesn’t prevent you doing well, and don’t regret the things it interferes with. Don’t be disabled in spirit as well as physically.
Stephen Hawking

Table of Contents
Chapter One  4
Challenges & Environment 4
Where do we stand? 4
Introduction 4
Local Situation 5
External Challenges 7
Internal Challenges 8
A. Resistance to Change 8
B. Organizational Structures and Capacities 8
C. Governing Bodies 9
Our Strengths 10
Chapter Two  11
Goals 11
Where do we want to go? 11
Our Mission 11
Our Vision 11
Our Values 12
Human Rights 12
Rights of Persons with Disabilities 12
Participation and Inclusion 12
Social Equity & Equal Opportunity 13
Diversity 13
Social Justice 13
Goals and Strategies 14
Overall Strategic Goal 14
Strategic Objectives 14
Target Groups 14
Cross Cutting Issues 15
Chpater Three  16
Strategies 16
How do we get there? 16
Core Strategies 16
I. Core Strategy One:  Increasing accessibility, mobility & inclusion 17
1.1 Overall Objective 17
1.2 Objectives of Strategy One 17
1.3 Rationale of Strategy Three 18
II. Core Strategy Two:  Empowering and educating PwDs 20
2.1 Overall Goal of Strategy Two 20
2.2 Objectives of Strategy Two 20
2.3 Rationale of Strategy Two 21
III. Core Strategy Three:  Promoting a rights-based development approach in social policy 23
3.1 Overall Goal of Strategy Three 23
3.2 Objectives of Strategy Three 23
3.3 Rationale of Strategy Three 23
IV. Core Strategy Four:  Increasing the organization’s effectiveness and sustainability 27
4.1 Overall Objective 27
4.2 Strategic Objectives 27
4.3 Rationale of Strategy Four 27
4.4 Decisions and Priorities 28
Risk Management 31
Next Step: Action Plan 34
          Chapter One
Challenges & Environment
Who are we? Where do we stand?
Introduction
Although Moussawat has been registered in 2008 as a rights-based civil society organization, its work is rooted in the local community for more than 25 years. Moussawat has been established as a result of the localization process that Norwegian People’s Aid had initiated in a plan to become non-operational and work through local partners. The disability program that NPA has successfully run for over 25 years and that has delivered extensive services and made a huge impact, still responds to several fundamental and unattended-for needs within the local community especially to those of persons with disabilities. As these needs continue to be a priority, the former NPA program has been transferred to Moussawat, a local, independent, non-governmental organization that aims to address the needs and issues of the local community while still cooperating closely with NPA and other concerned stakeholders.
After 4 years of this transition, Mousawat has developed its own identity and niche, this new strategic plan is a result of an extensive process of evaluation and re-designing held by the administrative and executive boards besides other key staff and partners.
Local Situation
There are at least 6,000 Palestinian refugees with disabilities and whose numbers are increasing steadily year after year. This specific target group lack sufficient access to a wide range of services including habilitation, psycho-social and economic support.
Although Lebanon has signed the Convention on the Rights of Persons with Disabilities on June 14th 2007, it has not ratified it yet nor has it made any solid steps to implement its related measures and procedures.
The United Nations Relief and Works Agency for Palestine Refugees in the Near East (UNRWA) was established by the United Nations General Assembly following the 1948 Arab-Israeli War and the eviction of the Palestinian people from their land. The UNRWA was given the task of both a relief and human development agency with a scope of work ranging from healthcare, social services and aid to education and development.
As for the situation of the persons with disabilities in Lebanon, it differs slightly because the Ministry of Social Affairs is practically the official provider of care services to the persons with disabilities. MoSA, however, operates with quite a limited budget that it has to use to provide basic services either directly through its social development centers ‘SDCs’ that are spread all over the country; or indirectly via local NGOs and private institutions specialized in providing services to persons with disabilities. These organizations get partial funding through framework agreements with MoSA. The Ministry, however, has quite a limited budget for disability and thus the financed services are not sufficient in any standard.
Despite of the 220/2000 Act that was signed in Lebanon in the year 2000 to protect the rights and entitlements of the persons with disabilities, its implementation is still far from being materialized. Lebanese persons with disabilities still suffer from acute shortage in services related to health, education, employment, inclusion, mobility and many others.
As of 2011, the influx of the Syrian and Palestinian Syrians refugees into Lebanon created a new challenge for the service provision civil society sector because of the inability of the Lebanese government to respond to their needs, 1.4% of those refugees are with some kind of disability according the UNHCR data, this represents around 13000-14000 individuals scattered all over Lebanon in very poor conditions.
Mousawat has been working to contribute into filling this gap by serving persons with disabilities without any discrimination may they be Palestinian, Syrian and Lebanese. As such Moussawat will gladly take the challenge to advocate for the ratification and implementation of the CRPD in Lebanon as well as continue to advocate for the rights of the Palestinian people at the local, regional and international arenas. Moreover, Moussawat also plans to follow the lead in the ‘social model of disability’ and work systemically to identify and address barriers, negative attitudes and exclusion factors that contribute to disabling people.

Chapter Two
Goals
What do we want to change?
OUR VISION

Mousawat aims for a society where equality among various groups is achieved regardless of ideology, gender, religion, health status, economic status, and legal status and for people to deal with each other on the basis of fairness with the preservation of their dignity and rights.
Mousawat strives to be a leading development organisation in the region; able to react and respond to personal and communal needs on the basis of diversity and partnership.
Mission
Mousawat is an independent non-governmental organization registered with the Lebanese authorities (Registration number: 1690). Building on its long expertise with disabled people, Mousawat provides various types of relief and development programmes and integration services to disabled people and marginalised communities covering educational, social and health needs.
Mousawat is a rights-based organization that aims to promote equality and equitable opportunity mainly for persons with disabilities and refugees in Lebanon. Mousawat runs programs that promote empowerment and employment, rights-based development, and social and health care services that aim to improve accessibility, mobility, inclusion and participation.
 Marginalised communities include disabled people, refugees, women and at risk youth.
Our Values
Principles that drive our work
Respect and Human Rights
All people, whatever their differences are, have moral and legal rights just because they are human. These rights must be guaranteed by local governments and institutions as perquisites for each human being to lead a good life. Human rights provide a framework that identifies the basis for determining the shape, content, and scope of fundamental, moral norms that protect people against crimes, abuse and torture. It also protects people’s freedoms and liberties as well as their right to education and shelter. Human rights also guarantee the right to participate in public life, communicating, assembling, protesting, voting, and serving in public office.
Respect to Rights of Persons with Disabilities
Moussawat also draws its principal values and goals from the “Convention on the Rights of Persons with Disabilities” which observes eight fundamental principles that Moussawat believes in and fully embraces. These are: individual autonomy and independence of persons, respect for inherent dignity; full and effective participation and inclusion in society; respect for difference; non-discrimination; equality of opportunity; accessibility; equality between men and women; and respect for the evolving capacity of children with disabilities. Moussawat sets its entire program framework within these principles. 
Enhancement of Participation and Inclusion
Persons with disabilities should participate in the social and economic processes that are accessible to other members of their community. They must be mainstreamed and integrally included in all political, cultural and educational processes and activities without discrimination.
Promotion of Social Equity & Equal Opportunity
All people, regardless of their creed, gender, religion, social or physical status should be treated equally and provided with equal and fair rights and opportunities to fulfill their potentials. There are different patterns of experience based on each individual and group’s identity and consequently the distinctive challenging processes that limit each individual’s potentials should be removed. As such we believe in taking special consideration and attention in situations where application of the same rules to the disadvantaged and unequal groups might result in unequal outcomes.
Respect Diversity
Diversity is a commitment to recognizing and appreciating the variety of characteristics that make individuals unique. We recognize and respect individual and group differences and believe in the right of being different. We are committed to treating people as individuals, celebrating individual and collective achievement and placing positive value on diversity within the community. Individual and group diversity should be embraced as an integral part of our norms and therefore everybody‘s needs and requirements should be understood and responded to differently.
Support Social Justice 
We believe that social justice recognizes the dignity of every human being and crucially reflects upon the principles of equality, solidarity, and human rights values. Social justice should focus on securing equitable outcomes to disadvantaged groups by recognizing current and past disadvantages and the existence of structural barriers that are entrenched in the social, economic and political system that propagate discrimination.
Promote volunteering
 Mousawat believes that Volunteering have positive benefits for the volunteer as well as for the person or community served.  Volunteering is also encouraged to enhance skill development, and is often intended to promote goodness or to improve human quality of life, It is also intended to make contacts for possible employment.
Organizational transparency
Mousawat believes that transparency implies openness, communication, and accountability. Transparency is operating in such a way that it is easy for others to see what actions are performed. It guides the organization’s decisions and policies on the disclosure of information to its employees and the public.
Serving refugee population
Mousawat is committed to focus its services and support to the refugee’s communities and gatherings in Lebanon and the region in a manner that respects the above mentioned values, and to respect the traditions and the national rights of these communities.
 
 
Goals and Strategies
Overall Strategic Goal
Moussawat as a rights-based organization will focus on achieving the following overall strategic goal:
Improve the quality of life for marginalized communities through the development, implementation and delivery of evidence based programmes and quality services in a participatory manner.
Strategic Objectives
To achieve the overall strategic goal, Mousawat will work on implementing four strategies:
1- Sustain and expand the delivery of quality services to disabled people through an enlarged network of clinics and portfolio of services
2- Improve public awareness to rights of marginalised communities, primarily disabled people, and advocate for policy improvements.
3- Provide quality integration services and opportunities to marginalised communities.
4- Build Mousawat professional and research capacity to inform development and implementation of programmes and delivery of services.
Target Groups
Moussawat will target the following three groups:
a. Palestinian, Syrian and Lebanese persons with disabilities of all ages but with a focus on the poorest and the underprivileged.
b. Marginalized and excluded groups and refugees that don’t have the capacity or access to their rights.
c. NGOs, groups and service providers working closely with persons with disabilities, refugees and rights issues. 
Cross Cutting Issues
Throughout its interventions, programs, and initiatives Moussawat will always ensure the adoption of proper methodologies and issues that serve its target groups. Among the common issues that Moussawat will continuously focus on are:
 Inclusion and Mainstreaming
 Gender Equality
 Community Participation and Ownership
 Partnership and Networking
 Sustainable Development 
 Analytical and Empowering Tools and Strategies
Chapter Three
Strategies
How do we get there?
Core Strategies
To fulfill its mission, Moussawat will adopt four core strategies. While the first three strategies are programmatic and focus on how to achieve equitable opportunity and participation of persons with disabilities through a rights-based approach, the fourth strategy mainly proposes practices and steps that Moussawat should adopt to ensure success and sustainability as an organization evolving from a program. The four strategies are:
1. Sustain and expand the delivery of quality services to disabled people through an enlarged network of clinics and portfolio of services
2. Improve public awareness to rights of marginalised communities, primarily disabled people, and advocate for policy improvements.
3. Provide quality integration and inclusion services and opportunities to marginalised communities.
4. Build Mousawat professional and research capacity to inform development and implementation of programmes and delivery of services.
 
I. Core Strategy One:
1. Sustain and expand the delivery of quality services to disabled people through an enlarged network of clinics and portfolio of services
1.1 Objectives of Strategy One
1.1.1 Remove all forms of social and physical barriers that impede accessibility to all forms of life activities.
1.1.2 Work on initiatives that improve inclusion, mainstreaming and participation in all activities and processes of life.
1.1.3 Strengthen inclusion and increase employment opportunities by supporting cooperating employers in their efforts to recruit and hire persons with disabilities.
1.1.4 Make services, buildings and workplaces more accessible to everyone.
1.1.5 Improve the mobility of persons with disability through assistive devices and technologies matching their individual unique situations.
1.1.6 Reach out for remote areas and deliver focused services and support to persons with disabilities with limited mobility.
1.1.7 Improve the psycho-social and health of persons with disabilities through all kinds of relevant services including physiotherapy occupational therapy, speech therapy and other care services.
II. Core Strategy Two:
III. Provide quality integration and inclusion services and opportunities to marginalised communities.
3.1 Objectives of Strategy Two
3.1.1 Improve awareness of and capacity to fulfill rights obligations through education, and training.
3.1.2 Develop strategies to build the capacities of persons with disabilities and refugees and enhance their education and lifelong learning.
3.1.3 Promote and support meaningful representation and participation.
3.1.4 Support creating durable institutional capacities of the organizations and groups that aim to promote and protect the rights of refugees and persons with disabilities.
3.1.5 Enhance employability and increase access to employment opportunities and income generating activities.
3.1.6 Support job training and increase access to jobs for persons with disabilities and refugees.
3.1.7 Support dialogue initiatives and develop communication and media platforms and forums for persons with disabilities and refugees.
IV. Core Strategy Three:
V. Improve public awareness to rights of marginalised communities, primarily disabled people, and advocate for policy improvements.
5.1 Objectives of Strategy Three
5.1.1 Identify and assess the rights claims of persons with disabilities and their capacities to claim their rights. 
5.1.2 Protect and promote the rights of refugees and persons with disabilities.
5.1.3 Identify duty bearers, root and structural causes when rights are not realized.
5.1.4 Lobby and advocate for social policy development and the increase in funds and commitment towards persons with disabilities.
5.1.5 Monitor and evaluate processes and outcomes of rights based programs and initiatives.

Strategy Four:
Build Mousawat professional and research capacity to inform development and implementation of programmes and delivery of services.
 
5.2 Strategic Objectives
1.1.1 Maintain rights-based strategic mission and objectives.
1.1.2 Develop resources and structures to optimize efficiency and collaborative approaches.
1.1.3 Develop competitive and marketing strategies to increase visibility.
1.1.4 Improve financial management an increase funding and reserves.
1.1.5 Develop partnerships and relations at different levels. 
1.1.6 Ensure effective management and good governance.
Risk Management
Probable risks that can produce some magnitude on the strategic plan should be avoided if possible or alternative strategies should be set in motion to mitigate the impact of risks if they do ever occur.  Moussawat has identified a few risks that it perceives as possible threats to its plan. These are listed below along with the probability of occurrence, their impact magnitude, and some proposed measures that should be applied beforehand as precaution or measures that would be used to mitigate the effects if any of these risks ever takes place.   
Next Step: Action Plan
Once the plan has been approved and adopted by the Administrative Board, there is a need to lay out a detailed action plan to ensure the implementation of the strategic plan at the right time and without any significant hindrances. The action plan should also be supplemented with a monitoring plan to ensure proper and timely achievement of the plan.  
Moussawat is a rights-based organization that aims to promote equality and equitable opportunity mainly for persons with disabilities and refugees in Lebanon. Moussawat was established as a Lebanese NGO in 2008 to carry on and advance the services that Norwegian People’ Aid – Lebanon was providing for persons with disabilities. Moussawat runs programs that revolve around empowerment and employment, rights-based development, and social and health care services that aim to improve accessibility, mobility, inclusion and participation.